Making sense of your repair.
A phone that won't charge or a laptop that won't start can have several causes. We test the device, explain what we find and quote the work so you can decide whether to repair it.
- 90-dayWarranty on every repair
- 1–2 daysTypical repairs
- LocalRevelstoke-based technicians
What to expect from us.
Repairs down to the circuit board
We replace screens and batteries, and repair faults on the logic board: the main circuit board inside your device.
Parts explained
We explain the available parts and their warranty coverage so you can choose what suits your device and budget.
Warranty included
90-day warranty on every repair — longer on screens and batteries
Time for the work involved
Typical repairs take 1–2 days. Board-level work, water damage and severe damage take 1–4 weeks, depending on severity and parts availability.
From the first check to the final test.
We diagnose the problem, agree on the work with you, then repair and test the device.
Find the fault
We check the symptoms and test the device to identify what has failed.
Explain the repair
We explain the fault, the available parts and the cost before you approve the work.
Repair and test
We test the repaired device before returning it. 90-day warranty on every repair — longer on screens and batteries.
Read our reviews.
Read what customers have shared about their repairs and service.
Read our Google reviewsBefore you bring it in.
Repair timing, parts, pricing and what happens next.
How long do most repairs take?
Typical repairs take 1–2 days. Board-level work, water damage and severe damage take 1–4 weeks, depending on severity and parts availability.
Do you offer a warranty on repairs?
Yes — every repair includes our warranty. 90-day warranty on every repair — longer on screens and batteries.
What brands and devices do you repair?
We repair Apple devices (iPhone, iPad, MacBook and iMac), Samsung, Google Pixel, OnePlus, Windows laptops and desktops, and gaming consoles. Send us your model and symptoms so we can confirm the options.
Do I need an appointment, or can I walk in?
Walk-ins are welcome. Booking ahead helps us plan for your device and check which parts may be needed.
How much will my repair cost?
Pricing depends on the device and the repair. Diagnostics are $55, waived if you approve the repair. A simple repair quote by phone or email costs nothing. Water-damaged devices get a liquid-damage treatment instead of the $55 diagnostic: $100 for phones, $150 for laptops.
Do you use genuine parts?
We offer parts from the original equipment manufacturer (OEM) and aftermarket parts made by other suppliers. We'll explain the options for your model, how they differ and their warranty coverage before you choose.
Can you recover data from a broken device?
It depends on the fault. For hard drives and SSDs we do no-open recovery only: we never open the drive itself. If our recovery software can't retrieve your data, we can send the drive to a professional data recovery centre. Tell us if recovering the data is your priority. We keep recovered data for 7 days after the job is finished, then delete it.
Do you offer IT support for businesses?
Yes. We offer managed IT plans priced per computer, with monitoring, security, backups and help desk, plus hourly support for homes and businesses in the Revelstoke area. Plans, prices and response targets are on our Managed IT pages, and the first on-site consultation is at no charge.
What payment methods do you accept?
We accept cash, all major credit and debit cards, Apple Pay, Google Pay and e-transfer. Online store payments are processed securely through Stripe.
What if my device can't be repaired?
We'll explain what the diagnostic found and whether a repair is practical. Diagnostics are $55, waived if you approve the repair. Board-level work is no repair, no fee: if we can't fix it, you pay nothing. On mail-in repairs, shipping costs still apply. We can also discuss data recovery, a replacement from our store or, for an iPhone or Samsung phone, a trade-in at our shop in Revelstoke.
Read the full policy in our terms & conditions.
Get a quote.
Tell us the device model and what is happening. We'll explain the next step.