Ship it in. We'll fix it.
A full repair shop is a 2-hour drive away — so we brought RevyTech to your mailbox. Get a prepaid Canada Post label, drop your device at any Golden post office, and we'll handle the rest. On-site and remote IT support also available.
Prepaid shipping
Canada Post label on us — you pay nothing to ship.
3–5 day turnaround
Most mail-in repairs finished within a business week.
Warranty backed
Every repair covered — same warranty as in-store.
Device repair for Golden
If you can ship it, we can fix it. All repairs carry the same warranty we offer in-store.
Phone & Tablet Repair
Screens, batteries, charging ports, cameras, water damage. Most repairs completed same-day once we receive your device.
- iPhone, Samsung, Google, OnePlus
- iPad & tablet repair
- Lifetime warranty on aftermarket screens
- Free diagnostic on arrival
Final pricing quoted after diagnostic. Common repairs listed on our services page.
Computer & Laptop Repair
MacBooks, Windows PCs, and everything in between. Hardware diagnostics, upgrades, data recovery, and OS repair.
- Screen, keyboard, battery replacement
- SSD & RAM upgrades
- Virus & malware removal
- Data recovery (no recovery · no fee)
Final pricing quoted after diagnostic. Common repairs listed on our services page.
Advanced & Micro Soldering
Board-level repair, NAND upgrades, backlight repair, and charge-IC replacement. Specialist work done in-house.
- Logic board diagnostics
- NAND storage upgrades (64 → 256/512/1TB)
- Charge-port IC & backlight repair
- Free quote before any work
Final pricing quoted after diagnostic. Common repairs listed on our services page.
Remote or on-site — your call
One transparent hourly rate, whether we screen-share or drive out to Golden. Travel rates for on-site visits are listed right below.
Remote Support
Screen-share troubleshooting for Golden homes and businesses. No travel — fastest way to solve most software issues.
- Software & email troubleshooting
- Virus & malware removal
- Printer & peripheral setup
- Microsoft 365 / Google Workspace help
On-Site in Golden
We travel to Golden for residential setups — Wi-Fi, smart home, new computer setup, and home-office installs.
- Home network & Wi-Fi optimization
- Smart home configuration
- New computer setup & transfer
- Hardware installation
Business IT for Golden
Full-service business IT — on-site or remote. Server & network management, managed packages, priority support.
- Server & network management
- Managed IT agreements
- Cybersecurity & backup
- Priority response times
Three ways to get us to Golden
Hourly rates above stay the same. These travel surcharges only apply when we drive out for an on-site visit.
Preferred · book ahead
Scheduled Golden days
No travel fee
We plan regular visit days in Golden. Slot in ahead of time and your on-site work runs at the standard hourly rate — zero travel charge.
- No travel fee, no minimum
- Standard $100 / $150 hourly rate
- Book ahead to reserve a slot
Book ahead · business hours
Next-day or booked ahead
$75 flat + 1 hr min
Need us in Golden tomorrow — or any non-scheduled weekday? We'll roll a truck out during regular business hours for a $75 flat travel charge, plus a one-hour minimum.
- $75 flat travel fee
- 1 hour minimum billable
- Standard $100 / $150 hourly rate
Urgent · any hour
Same-day or after-hours
$200/hr · $600 min
Same-day call-out, evenings, weekends, or holidays. We charge $200/hr for both work and travel, in both directions, with a $600 minimum.
- $200/hr for work and travel
- Travel billed both directions
- $600 minimum engagement
Regular business hours: Mon–Fri · Sat 11am–5pm. Outside that = after-hours rate.
Four simple steps
Request a label
Fill the form below with your return address and device details. We'll generate a prepaid Canada Post label.
Drop off at Canada Post
Print your label (or show the QR at the counter) and drop off at any Canada Post location in Golden.
We diagnose & quote
Device arrives in Revelstoke. Free diagnostic, firm quote emailed the same day — you approve before we touch it.
We ship it back
Repaired device shipped back to Golden with tracking. Most mail-in repairs turn around in 3–5 business days total.
Generate a prepaid Canada Post label
Takes 60 seconds. We'll email the label (and tracking number) so you can drop off at any Canada Post counter in Golden.
How to identify your device
Two phones that look identical on the outside can use totally different batteries or screens inside. A 30-second check now saves days of waiting on the wrong part later.
Any phone
Dial *#06#
Open the phone dialer and type *#06#. Your IMEI appears instantly — no menus, no scrolling. Photograph it and include in your notes.
iPhone
Settings → General → About
Scroll to Model Name (e.g. 'iPhone 13 Pro') and Model Number. Tap the greyed-out Model Number once to reveal the full part number (starts with M or N).
Android
Settings → About phone
Look for Model number and Model name. Samsung users can also see it on the back of the box or under Settings → About phone → Software information.
Computer / laptop
Serial or service tag
Mac: Apple menu → About This Mac. Windows: turn the laptop over — service tag is printed on the bottom. Send us the full serial or model identifier.
Still stuck? Put unknown in the form — we'll ID it on arrival and email you the correct model before ordering parts.
Not sure where to start?
Call, text, or book a 15-minute remote consult. We'll help you decide whether to mail it in, book a remote session, or have us drive out to Golden.