Phone and laptop repair in Revelstoke.

Turnaround1–2 days for screens, batteries, charging ports and similar repairs

1. 1
   Step 1: Prep · 5 min

   Check the device's condition

   We record the device's condition, including visible scratches and dents. You get a copy of the intake notes.

2. 2
   Step 2: Diagnose · 5 min

   Test the display

   We check touch response, brightness, colour and supported features such as Face ID. Recording what works before the repair gives us something to compare with the final checks.

   ToolsDisplay tester, light probe

3. 3
   Step 3: Repair · 10 min

   Open the display

   We use controlled heat to soften the adhesive and carefully separate the display from the frame. The opening method depends on the model.

   ToolsHeat mat, suction cup, opening picks

   Watch out: Heat and opening tools can damage the cables behind the screen. We monitor temperature and work around their position.
4. 4
   Step 4: Repair · 5 min

   Disconnect the battery and display

   We disconnect the battery to isolate power, then release the display and sensor cables with a plastic opening tool called a spudger.

   ToolsPrecision screwdrivers, spudger

5. 5
   Step 5: Repair · 10 min

   Fit the replacement display

   We fit the replacement display, reconnect the cables and secure the brackets for your model.

   ToolsPrecision torque driver

6. 6
   Step 6: Test · 10 min

   Check the screen and sensors

   We test touch, scrolling, the earpiece and your model's brightness and sensor features while the device is still open, so we can check any issues before sealing it.

7. 7
   Step 7: Repair · 10 min

   Seal and close

   We apply fresh display adhesive and secure the screen while it bonds.

   ToolsDisplay adhesive, clamp

8. 8
   Step 8: Complete · 5 min

   Final check and handoff

   We clean the device and record the final checks on your job sheet. Screen warranty coverage: lifetime on premium aftermarket screens (display defects), 90 days on OEM and refurbished screens.

Turnaround1–2 days for screens, batteries, charging ports and similar repairs

1. 1
   Step 1: Prep · 5 min

   Battery health check

   We check how the device charges and read the battery health information available for your model. Capacity shows how much charge the battery can hold; cycle count helps us understand how much it's been used.

   Tools3uTools / coconutBattery

2. 2
   Step 2: Repair · 8 min

   Open the device

   We open the device using the method for your model and disconnect the battery before removing it.

   ToolsHeat mat, precision screwdrivers

   Watch out: Cables sit close to the opening on many phones. We support the screen or back cover to avoid pulling on them.
3. 3
   Step 3: Repair · 10 min

   Remove the old battery

   We release the adhesive holding the battery in place and remove it carefully, without bending or puncturing the cell.

   ToolsAdhesive release tools, plastic spudger

4. 4
   Step 4: Repair · 8 min

   Fit the new battery

   We secure the replacement battery, connect it and check that no cables are trapped before closing the device.

   ToolsTweezers, spudger

5. 5
   Step 5: Test · 10 min

   Charge test

   We use a USB ammeter to measure the current drawn during charging, and watch the temperature for signs of a problem.

   ToolsUSB ammeter (charging-current meter)

6. 6
   Step 6: Complete · 3 min

   Health report and handoff

   We record the battery checks on your job sheet. Aftermarket batteries carry a 1-year warranty; any other battery carries our standard 90-day warranty.

Turnaround1–4 weeks for board-level work, water damage and severe damage

1. !
   Step 1: Warning

   Don't charge the device

   Keep the device off and unplugged until it has been assessed. Trying to charge or power it on can cause further damage.

   Watch out: Charging a wet device can permanently damage components. Bring it to us first.
2. 2
   Step 2: Prep · 5 min

   Record what happened

   Tell us what liquid reached the device and when it happened; those details help us assess the damage. We begin with liquid-damage treatment instead of the standard diagnostic. The treatment adds at least 24 hours to the repair: ultrasonic cleaning, a bath in 99% isopropyl alcohol, then drying overnight.

3. 3
   Step 3: Repair · 30 min

   Disassemble and inspect

   We open the device and inspect the board, battery and other parts for liquid residue and corrosion.

   ToolsRepair toolkit, anti-static mat

4. 4
   Step 4: Diagnose · 20 min

   Clean the board

   Ultrasonic cleaning uses high-frequency vibration to help lift contamination from the board. After cleaning, we inspect it for remaining residue and damage.

   ToolsUltrasonic cleaner

   Watch out: Damaged components may still need repair or replacement after cleaning.
5. 5
   Step 5: Prep · Overnight

   Isopropyl bath and overnight drying

   After the ultrasonic clean, the board sits in a 99% isopropyl alcohol bath, then dries fully overnight before reassembly begins.

   Tools99% IPA bath, drying rack

6. 6
   Step 6: Repair · 1–4 hrs

   Inspect and repair under a microscope

   Under the microscope, we look for damage to chips, solder connections and traces: the tiny conductive tracks linking components. We repair the affected areas where possible.

   ToolsMicroscope, hot air rework station, flux

7. 7
   Step 7: Test · 15 min

   Controlled power-on

   A bench power supply lets us limit the electrical current while testing the board. We watch how it draws power for signs of a fault that still needs attention.

   ToolsBench power supply

8. 8
   Step 8: Test · 20 min

   Check device functions

   We test the device's functions, including wireless connections, cameras, microphones, charging and fingerprint or face recognition where fitted.

9. 9
   Step 9: Complete · 30 min

   Reassembly and report

   We reassemble the device with fresh seals and give you a report of what we found, what we repaired and the result.

Turnaround1–4 weeks for board-level work, water damage and severe damage

1. 1
   Step 1: Diagnose · 30 min–1 hr

   Trace the circuit

   Schematics are circuit diagrams; board views map the components on the physical board. We use both to follow power and signals through the area we're investigating. Board-level work is no repair, no fee: if we can't fix it, you pay nothing. On mail-in repairs, shipping costs still apply.

   ToolsBoard schematics and boardview

2. 2
   Step 2: Diagnose · 30–90 min

   Measure and locate the fault

   A multimeter measures voltage and resistance at points in the circuit. We compare those readings with how the circuit should behave to narrow down the fault.

   ToolsMultimeter, DC power supply

3. 3
   Step 3: Repair · 15–45 min

   Remove the damaged component

   We remove the faulty component with controlled heat and protect nearby parts during the work.

   ToolsHot air station, heat-resistant tape

   Watch out: Board components are sensitive to heat. The temperature and heating time must suit the part and board.
4. 4
   Step 4: Repair · 20–40 min

   Prepare the solder connections

   We lift old solder with solder wick and clean the connection points. Where needed, we reball the replacement chip: fit the tiny solder balls underneath that will connect it to the board.

   ToolsSolder wick, flux, stencil kit

5. 5
   Step 5: Repair · 15–30 min

   Fit and solder the new part

   We align the replacement under a microscope, then use controlled hot air to melt the solder and form the connections. This step is called reflow.

   ToolsMicroscope, hot air rework station

6. 6
   Step 6: Test · 10 min

   Bench power-on

   We use a current-limited supply to check how the board draws power before reconnecting the battery.

   ToolsBench power supply

7. 7
   Step 7: Test · 20–40 min

   Test the repair

   We test the repaired circuit and the device's functions. For data recovery work, we also check the recovered files.

8. 8
   Step 8: Complete · 15 min

   Repair report and handoff

   You get a repair report with before and after photos of the board. The rework carries a 90-day warranty.

Turnaround1–4 weeks for board-level work, water damage and severe damage

1. !
   Step 1: Warning

   Stop using the device

   New activity can overwrite files that may still be recoverable. Power the device off and bring it in before trying recovery software.

   Watch out: Disk repair or recovery software can make recovery harder on a failing drive.
2. 2
   Step 2: Diagnose · 15 min

   Check the storage

   We read the drive's health reports and check where it has trouble reading data. These checks help us assess its condition without writing new data to it.

   ToolsCrystalDiskInfo, DriveDx

3. 3
   Step 3: Repair · 1–8 hrs

   Make a working copy

   We copy the readable areas of the drive to healthy storage and use that copy for recovery work. For hard drives and SSDs we do no-open recovery only: we never open the drive itself.

   Toolsddrescue, Clonezilla, target drive

   Watch out: A damaged drive may not be fully readable. We assess its condition before attempting a copy.
4. 4
   Step 4: Repair · 1–4 hrs

   Recover the files

   The file system keeps track of where files are stored. We work on the copy to rebuild that information, locate lost files and recover what can still be read.

   ToolsR-Studio, PhotoRec, TestDisk

5. 5
   Step 5: Diagnose

   If our software can't recover it

   If our recovery software can't retrieve your data, we can send the drive to a professional data recovery centre.

6. 6
   Step 6: Test · 30 min–1 hr

   Check the recovered files

   We check the recovered files for damage and give you a list of what was recovered, including any files with problems.

7. 7
   Step 7: Complete · 20 min

   Transfer and handoff

   We copy your recovered files to a new drive or USB stick and return the original storage to you. We keep recovered data for 7 days after the job is finished, then delete it.

Turnaround1–2 days for screens, batteries, charging ports and similar repairs

1. 1
   Step 1: Diagnose · 10 min

   Check the upgrade options

   A solid-state drive (SSD) holds your operating system, apps and files. We check your current drive's health and speed, then confirm which upgrades your laptop supports. SSD upgrades typically take 1–2 days once the parts arrive.

   ToolsCrystalDiskInfo / DriveDx

2. 2
   Step 2: Prep · 30–90 min

   Back up your files

   We make and verify a backup or full copy of your drive before starting the hardware work.

   ToolsTime Machine / Carbon Copy Cloner

   Watch out: We won't go ahead without a verified backup.
3. 3
   Step 3: Repair · 15–30 min

   Replace the drive

   We remove the old drive and fit the new SSD. MacBooks with soldered storage need board-level work instead; we confirm which applies before you book.

   ToolsPentalobe / Torx screwdrivers

4. 4
   Step 4: Repair · 30 min–1 hr

   Set up the operating system

   We install macOS or Windows on the new drive and restore your files from the backup as needed.

   ToolsUSB installer, Migration Assistant

5. 5
   Step 5: Test · 5 min

   Measure the speed

   We record read and write speeds on your job sheet so you can compare the new drive with the old one.

   ToolsBlackmagic Disk Speed Test / CrystalDiskMark

6. 6
   Step 6: Complete · 10 min

   Return your old drive

   Your old drive comes back to you in an enclosure for use as a backup. The upgrade carries a 90-day warranty.