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Phone repair · Laptop repair · Managed IT

Phone repair and laptop repair, fixed right the first time.

iPhone, Android, MacBook and Windows repair, plus board-level microsoldering, managed IT and AI automation for local business, from one Revelstoke team. Mail-in repair across Canada.

Before you bookBench sheet
Diagnostic
$55 diagnostic, waived if you approve the repair
Water damage
$100–$150 treatment instead of the $55 diagnostic
Quotes
A simple repair quote by phone or email costs nothing.
Typical repairs
1–2 days: screens, batteries, charging ports and similar repairs
Board-level
1–4 weeks: board-level work, water damage and severe damage. No repair, no fee on board-level work
Warranty
90-day warranty on every repair — longer on screens and batteries
Mail-in
Mail-in repair across Canada
Shop
103 2nd St E, Revelstoke, BC V0E 2S0
Hours
Mon–Sat 11 AM–5 PM · Sun closed
Seasonal
Oct 1–Nov 30: closed Saturdays; some Mondays too, call ahead
Mon–Sat 11 AM–5 PM · Sun closedWalk-ins welcome
  • 90-dayWarranty on every repair
  • 1–2 daysTypical repairs (screens, batteries)
  • $55Diagnostic, waived if you approve the repair
  • Canada-wideMail-in repair across Canada
New · AI integration for small business

AI built and maintained by your local IT team.

RevyTech AI — the AI systems division of RevyTech. We build small businesses AI that answers the phone, reads the paperwork and connects the software they already pay for, then we maintain it every month.

  • AI receptionistAnswers every call, books the job and texts you the ones that need a person.
  • Workflow automationQuotes, follow-ups, review requests and reports that happen on their own.
  • Systems that talkBooking, accounting, CRM and inbox connected, so nobody re-types the same thing.
RevyTech AIrevytechai.com
Who
The same team as RevyTech, in Revelstoke, BC
Builds
AI receptionists, website chat, knowledge assistants, bookkeeping automation, systems integration
Handoff
Every assistant says it's AI and offers a person
Care
Monitored, tuned and reported on every month
Start
A 20-minute call about where AI fits, and where it doesn't
How we repair

Our exact process, step by step.

No black box. These are the steps our technicians follow on the bench, with the tools and checks at each stage. Times are bench time for each step.

Screen replacement

iPhone / Android · Routine

Turnaround1–2 days for screens, batteries, charging ports and similar repairs

  1. Step 1: Prep · 5 min

    Device intake and visual inspection

    We document every existing scratch, dent and mark before touching anything. You get a copy.

  2. Step 2: Diagnose · 5 min

    Display function test

    Touch response, brightness, colour accuracy and Face ID (if applicable) tested and logged.

    ToolsDisplay tester, light probe

  3. Step 3: Repair · 10 min

    Heat and separation

    Controlled heat (65°C) softens the adhesive seal. A precision suction cup and pick separate the display assembly without flexing the frame.

    ToolsHeat mat, suction cup, opening picks

    Watch out: Too much heat damages the Face ID flex cable, so we use a thermal probe to stay in range.
  4. Step 4: Repair · 5 min

    Connector disconnection

    Battery isolated first. Display, digitiser and Face ID flex cables disconnected in sequence.

    ToolsY000 / PH000 screwdrivers, spudger

  5. Step 5: Repair · 10 min

    New display fitted

    OEM or premium aftermarket display seated, every connector re-engaged and the backplate screws torqued to spec.

    ToolsTorque driver (0.3 Nm)

  6. Step 6: Test · 10 min

    Full function check

    Touch, scrolling, auto-brightness, True Tone, Face ID and the earpiece speaker all tested before sealing.

  7. Step 7: Repair · 10 min

    Seal and close

    Fresh adhesive applied, then the device is held in a clamp for 5 minutes while the seal cures.

    ToolsDisplay adhesive, clamp

  8. Step 8: Complete · 5 min

    Final check and handoff

    Device cleaned and every function logged on your job sheet. Your warranty starts today: lifetime on premium aftermarket screens (display defects), 90 days on OEM and refurbished screens.

Battery replacement

iPhone / Android · Routine

Turnaround1–2 days for screens, batteries, charging ports and similar repairs

  1. Step 1: Prep · 5 min

    Battery health check

    We check current capacity, cycle count and charging behaviour before opening the device.

    Tools3uTools / coconutBattery

  2. Step 2: Repair · 8 min

    Opening the device

    Heat softens the perimeter seal. Bottom screws removed and the display lifted just enough to reach the battery.

    ToolsHeat mat, pentalobe screwdriver

    Watch out: The display cable is short, so we never lift the display past 90°.
  3. Step 3: Repair · 10 min

    Battery pull-tab removal

    Adhesive pull-tabs stretched at 45° for a clean removal. If a tab breaks, isopropyl alcohol dissolves the remaining adhesive.

    Tools99% IPA, plastic spudger

  4. Step 4: Repair · 8 min

    New cell installed

    Replacement battery placed and its connector seated firmly. We check for pinched cables before closing.

    ToolsTweezers, spudger

  5. Step 5: Test · 10 min

    Charge test

    Device charged from 0 to 20% to confirm a stable current draw and no heat problems.

    ToolsUSB ammeter

  6. Step 6: Complete · 3 min

    Health report and handoff

    New capacity and cycle count logged on your job sheet. Aftermarket batteries carry a 1-year warranty; any other battery carries our standard 90-day warranty.

Water damage

Phone / laptop · Specialist

Turnaround1–4 weeks for board-level work, water damage and severe damage

  1. Step 1: Warning

    Don't charge the device

    Power plus water means short circuits. If it's off, keep it off. This is the single most important step.

    Watch out: Charging a wet device can permanently damage components. Bring it to us first.
  2. Step 2: Prep · 5 min

    Intake triage

    We note the liquid (fresh water, salt water, coffee) and how long ago it happened. Both affect the outcome. Water damage gets our liquid-damage treatment instead of the standard diagnostic. The treatment adds at least 24 hours to the repair: ultrasonic cleaning, a bath in 99% isopropyl alcohol, then drying overnight.

  3. Step 3: Repair · 30 min

    Full disassembly

    Every component separated: board, cameras, speakers, SIM tray and battery. Corrosion spreads, so every part gets inspected.

    ToolsFull toolkit, ESD-safe mat

  4. Step 4: Diagnose · 20 min

    Ultrasonic clean

    The board goes into an ultrasonic cleaner with IPA solution. 40 kHz vibration lifts mineral deposits from every trace and pad.

    ToolsUltrasonic cleaner, 99% IPA

    Watch out: This has to happen before the board dries. Mineral deposits harden and become permanent.
  5. Step 5: Prep · Overnight

    Isopropyl bath and overnight drying

    After the ultrasonic clean, the board sits in a 99% isopropyl alcohol bath, then dries fully overnight before reassembly begins.

    Tools99% IPA bath, drying rack

  6. Step 6: Repair · 1–4 hrs

    Microscope inspection and rework

    The board is examined under a trinocular microscope. Corroded pads, lifted traces and damaged chips are found and reworked.

    ToolsTrinocular microscope (7–45×), hot air rework station, flux

  7. Step 7: Test · 15 min

    Controlled power-on

    A current-limited bench supply is used for the first power-on, which limits damage if a short remains.

    ToolsBench power supply (300 mA limit)

  8. Step 8: Test · 20 min

    Full function test

    Every system tested: cellular, Wi-Fi, cameras, microphone, charging, Face ID or fingerprint.

  9. Step 9: Complete · 30 min

    Reassembly and report

    Device reassembled with fresh seals. You get a report of what we found, what we repaired and the outcome.

Logic board

Phone / tablet / laptop · Specialist

Turnaround1–4 weeks for board-level work, water damage and severe damage

  1. Step 1: Diagnose · 30 min–1 hr

    Schematic analysis

    We pull the board schematic for your exact model and trace the fault: power rails, data lines and voltage regulators. Board-level work is no repair, no fee: if we can't fix it, you pay nothing. On mail-in repairs, shipping costs still apply.

    ToolsBoard schematics and boardview

  2. Step 2: Diagnose · 30–90 min

    Multimeter fault tracing

    Resistance and voltage readings show exactly where the circuit leaves spec.

    ToolsMultimeter, DC power supply

  3. Step 3: Repair · 15–45 min

    Component removal

    The faulty chip, capacitor or MOSFET is removed with hot air at a controlled temperature. Nearby components are shielded with polyimide tape.

    ToolsHot air station (260–320°C), polyimide tape

    Watch out: The wrong temperature destroys nearby BGA chips, so we profile every component before rework.
  4. Step 4: Repair · 20–40 min

    Pad prep and reballing

    Old solder removed with braid, pads cleaned with flux and IPA, and the replacement part reballed with lead-free solder if needed.

    ToolsSolder wick, rosin flux, stencil kit

  5. Step 5: Repair · 15–30 min

    Component reflow

    The new part is aligned under a stereo microscope, then reflowed with a calibrated hot air profile.

    ToolsStereo microscope, hot air, reflow profile

  6. Step 6: Test · 10 min

    Bench power-on

    A current-limited supply confirms no shorts remain before the battery is connected.

    ToolsBench power supply

  7. Step 7: Test · 20–40 min

    Full system test

    Every function verified. For data-critical repairs, file integrity is checked too.

  8. Step 8: Complete · 15 min

    Documentation and handoff

    Repair report with before and after photos of the board. The rework carries a 90-day warranty.

Data recovery

Phone / laptop / drive · Specialist

Turnaround1–4 weeks for board-level work, water damage and severe damage

  1. Step 1: Warning

    Stop using the device

    Every write can overwrite data we could otherwise recover. Power it off and bring it in. Don't try recovery apps.

    Watch out: Running First Aid or recovery software on a failing drive can destroy data for good.
  2. Step 2: Diagnose · 15 min

    Storage health check

    SMART data, read errors, reallocated sectors and firmware health read from the drive without writing to it.

    ToolsCrystalDiskInfo, DriveDx

  3. Step 3: Repair · 1–8 hrs

    Sector-level imaging

    Before any repair attempt, we clone the drive sector by sector to a healthy target. All recovery work happens on the clone. For hard drives and SSDs we do no-open recovery only: we never open the drive itself.

    Toolsddrescue, Clonezilla, target drive

    Watch out: We never work on the original media, only on a verified clone.
  4. Step 4: Repair · 1–4 hrs

    File system rebuild

    Partition tables, directory entries and file allocation rebuilt, and fragmented files reassembled.

    ToolsR-Studio, PhotoRec, TestDisk

  5. Step 5: Diagnose

    If our software can't recover it

    If our recovery software can't retrieve your data, we can send the drive to a professional data recovery centre.

  6. Step 6: Test · 30 min–1 hr

    File integrity check

    Recovered files opened, checksums compared and damaged files flagged. You get a full list of what came back.

  7. Step 7: Complete · 20 min

    Transfer and handoff

    Your files are copied to a new drive or USB stick and the original media is returned to you. We keep recovered data for 7 days after the job is finished, then delete it.

SSD upgrade

MacBook / PC laptop · Intermediate

Turnaround1–2 days for screens, batteries, charging ports and similar repairs

  1. Step 1: Diagnose · 10 min

    Current drive check

    Read speeds, SMART health and available slots checked. We confirm the upgrade path before you commit. SSD upgrades typically take 1–2 days once the parts arrive.

    ToolsCrystalDiskInfo / DriveDx

  2. Step 2: Prep · 30–90 min

    Full backup

    A Time Machine backup or full clone of your drive is made before we open anything.

    ToolsTime Machine / Carbon Copy Cloner

    Watch out: We won't go ahead without a verified backup.
  3. Step 3: Repair · 15–30 min

    Disassembly and SSD swap

    Bottom panel removed, the old drive disconnected and the new SSD seated. MacBooks with soldered storage need board-level work instead, and we confirm which applies before you book.

    ToolsPentalobe / Torx screwdrivers

  4. Step 4: Repair · 30 min–1 hr

    Operating system install

    A fresh copy of macOS or Windows installed on the new SSD, or your backup restored with Migration Assistant.

    ToolsUSB installer, Migration Assistant

  5. Step 5: Test · 5 min

    Speed test

    Read and write speeds measured and logged on your job sheet, so you can see the difference from the old drive.

    ToolsBlackmagic Disk Speed Test / CrystalDiskMark

  6. Step 6: Complete · 10 min

    Handoff with your old drive

    Your old drive goes back to you in an enclosure, so you have a second backup. The upgrade carries a 90-day warranty.

Diagnostic
Diagnostics are $55, waived if you approve the repair. A simple repair quote by phone or email costs nothing.
Water damage
Water-damaged devices get a liquid-damage treatment instead of the $55 diagnostic: $100 for phones, $150 for laptops.
Turnaround
Typical repairs take 1–2 days. Board-level work, water damage and severe damage take 1–4 weeks, depending on severity and parts availability.
Warranty
90-day warranty on every repair — longer on screens and batteries. Read the warranty terms
Store

Refurbished and bench-certified.

Refurbished, bench-certified devices, accessories and parts. See what's in stock today, or trade in the device you're replacing.

Shop the store
Trade in your old devicePick the model, its storage and its condition grade for an instant estimate, paid by e-transfer or store credit.
Get a trade-in quote