Track your repair.
Two ways to check on your device: sign in to the customer portal, or use the tracker below — no sign-in required.
Portal or tracker — whichever you prefer.
Customer portal
Sign in to see your repair notes and status, and pay online.
What you'll need.
Have your work order handy — it has the details the tracker below asks for.
Ticket number
The number printed on your drop-off receipt or work order.
Phone number
The phone number you gave us when you left your device.
Email address
The email address on file for your repair.
Repair tracker
Check your repair's status on this site without signing in.
The tracker panel below always opens in light mode — that's the third-party widget, not a bug.
Statuses update as the technician working on your device moves it through the queue. If nothing comes up, double-check the details above, or reach out and we'll look it up for you.
Can't find your repair?
We can look it up for you directly.