What we accept by mail
Most of our advanced board work can be handled by mail with the same diagnostic process and the same microscope-based bench used for walk-in jobs.
iPhone / iPad logic board repair
No-power, not charging, boot loop, water damage, and IC-level board repair on iPhone and iPad.
MacBook logic board repair
Liquid damage, no-power, charging circuit, USB-C / Thunderbolt, and component-level MacBook board repair.
iPhone / iPad NAND storage upgrades
Board-level NAND replacement on supported iPhone and iPad models — increase internal storage.
MacBook storage upgrades
Soldered SSD upgrades on supported MacBook models. Apple Silicon support is case-by-case.
Board-level data recovery
Repair-first data recovery for dead iPhone, iPad, and MacBook devices. Outcomes are not guaranteed.
Circuit board repair where supported
Selected non-Apple boards and electronics. Contact RevyTech to confirm support before shipping.
The mail-in process, end to end
Eight steps from your first message to a tracked, insured return shipment.
Contact RevyTech first
Tell us your device, symptoms, and history. We confirm the work is something we can do by mail before you ship anything.
Describe symptoms & device model
Send us the model (and EMC / year for MacBooks), what happened, and any prior repair history. This shapes the diagnostic.
Receive instructions
We share the right shipping address, packaging guidance for your device, and any special handling notes (for example, for swollen batteries).
Package the device safely
Power off, remove accessories unless requested, cushion in a box, and use a tracked, insured carrier.
Diagnostic & quote
On arrival, the device goes through our microscope-based diagnostic. We share what we find and a quote.
Approval
No microsoldering work proceeds without your approval — we wait until you confirm before touching the board.
Repair & testing
Approved work is performed and the device is fully tested before it leaves the bench.
Return shipping
We return the device tracked and insured. You receive a confirmation when it ships.
How to ship safely
The do's and the don'ts. The don'ts are more important than the do's — please read them before packing.
Do this
Standard packaging guidance for any device coming to our bench.
- Remove cases, screen protectors, SIM trays, and accessories unless we've asked for them
- Use protective packaging — original retail box plus an outer shipping box works well
- Cushion the device so nothing rattles inside the package
- Include a note with your name, return address, callback phone number, and a clear description of the issue
- Use a tracked carrier and insure the package for the device's replacement value
Don't do this
A few things genuinely matter. Please read these before packing.
- Do not ship a device with a swollen battery without contacting us first — swollen batteries need special handling and may not be safe to ship by some carriers
- Do not ship a liquid-damaged device while it's still wet on the outside; let the exterior dry first and do not power it on
- Do not pack the device with the charger plugged in or with the battery actively connected to AC
- Do not include your Apple ID password, banking info, or other credentials in the package
Swollen batteries: contact us first. Liquid damage: power off, do not charge, let the exterior dry, and ship as soon as possible — do not wait. Insurance: RevyTech is not responsible for damage that occurs in transit before the device reaches our bench.
What to send us first
Send these along when you contact RevyTech — before the device leaves your hands. The more accurate the intake, the more useful the diagnostic on arrival.
Device model
Make and exact model — for MacBooks, include the year, EMC number, or chip generation. "About This Mac" or "Settings → General → About" has what we need.
Symptoms
What is the device doing or not doing? Be specific. "Won't charge from any port" is more useful than "won't charge."
Photos if relevant
Photos of any visible damage, error screens, or the inside of the device if it has been opened previously.
Previous repair history
Any previous repair attempts (yours or someone else's) — this significantly affects the diagnostic.
Data recovery priority
If the goal is mainly to retrieve files (photos, contacts, projects), tell us up front so we can shape the work around the data, not just the device.
Passcode requirements (only if needed)
Most board-level work doesn't need your device passcode or Apple ID. For data recovery, we may need to verify the device boots — but we never ask for full account credentials. We confirm what's required before any work begins and never ask you to ship credentials in writing.
A note on credentials: never include your Apple ID password, device passcode, or banking information in the shipment or in unencrypted email. We'll let you know what's actually required for your specific job and how to share it securely.
Tell us where you're shipping from
Send us your device model, the symptoms, your city, and what you most need from the repair (working device, recovered data, or both). We'll confirm whether mail-in microsoldering is the right fit and share next steps before you pack anything. Walk-in service in Revelstoke, BC, and mail-in microsoldering across Canada.
Frequently asked questions
Quick answers to questions we hear from customers about this service.
Do you accept mail-in microsoldering repairs?
Yes. RevyTech accepts mail-in microsoldering and board-level repair jobs from across Canada — including iPhone and iPad logic board repair, MacBook logic board repair, NAND/storage upgrades, and board-level data recovery. The first step is always to contact us with your device and symptoms before you ship.
What devices can I mail in?
iPhone, iPad, MacBook (Intel and many Apple Silicon models), and selected other circuit boards we can support. Storage upgrades, logic board repair, and data recovery are all common mail-in jobs. Contact RevyTech to confirm support for your specific device before shipping.
Should I contact RevyTech before shipping?
Yes — please don't ship a device without contacting us first. We confirm whether the work is something we can do by mail, give you the right shipping address and packaging guidance for your device, and flag anything special (for example, swollen-battery handling). It avoids wasted shipments and lost time on your end.
How should I package my device?
Power the device off, remove cases and accessories unless we ask for them, and pack it cushioned in a box (the original retail box plus an outer shipping box works well). Use a tracked carrier and insure the package for the device's replacement value. Don't pack the device with the charger plugged in.
Can I mail in a liquid-damaged device?
Yes — and the sooner the better. Power the device off, do not charge it, and let the exterior dry before packing it. Don't ship a device that is still wet on the outside. Liquid damage is time-sensitive, so we'd rather see the device sooner than later — corrosion progresses while the device is in transit.
Do you offer mail-in data recovery?
Yes. Mail-in board-level data recovery is supported across Canada for dead iPhone, iPad, and MacBook devices. We do not promise data recovery success — see our board-level data recovery page for realistic expectations. Contact us before shipping so we can discuss the specifics of your case.
How long does mail-in repair take?
Turnaround depends on the device, the type of repair, parts availability, our current workload, and the carrier you use both ways. Microsoldering jobs are not stamped out on a fixed timeline — they begin with a diagnostic and proceed only after you approve the quote. Contact RevyTech with your model and symptoms for a current estimate before shipping.