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Mail-in · Canada-wide

Mail-in microsoldering and board-level repair, Canada-wide

RevyTech accepts mail-in microsoldering and board-level repair from anywhere in Canada — logic board repair, NAND and storage upgrades, and board-level data recovery. Same microscope, same bench, same diagnostic process as a walk-in job in Revelstoke, BC.

  • 90-dayWarranty on every repair
  • 1–4 weeksBoard-level & water-damage turnaround
  • No fix, no feeon board-level work
How it works

The mail-in process, end to end

Mail-in repair across Canada — send a request, we review it within one business day, and approved requests get a prepaid Canada Post label by email.

  1. Step 1

    Send a request

    Tell us about the device and the problem using the mail-in form.

  2. Step 2

    We review it

    We review every request within one business day and let you know if it's a repair we can take on.

  3. Step 3

    Get a prepaid label

    Approved requests get a prepaid Canada Post shipping label by email. Prefer to ship it yourself? You don't need to wait for approval, or even send a request.

  4. Step 4

    Ship your device

    Pack it securely and drop it off with Canada Post (or your courier). Don't write passcodes on anything in the box.

  5. Step 5

    Diagnostic and quote

    We diagnose the device and send you a quote. The diagnostic is $55, waived if you approve the repair.

  6. Step 6

    Repair and tracked return

    Once you approve, we repair it and ship it back by Canada Post with tracking. Return shipping is added to your final invoice.

Shipping guidance

How to ship safely

The do's and the don'ts. The don'ts matter more — please read them before packing.

Do this

  • Remove cases, screen protectors, SIM trays and accessories unless we've asked for them
  • Use protective packaging — the original retail box plus an outer shipping box works well
  • Cushion the device so nothing rattles inside the package
  • Put a note in the box with your name, phone number, email and what's wrong (and your request reference, if you sent one).
  • Only send the charger with a PC laptop. For MacBooks and phones, send just the device.
  • A device with a swollen battery can be shipped: pack it well and send it by ground only, never by air. Our prepaid Canada Post labels travel by ground.

Don't do this

  • Don't ship a liquid-damaged device while it's still wet on the outside — let the exterior dry first and don't power it on
  • Don't pack the device with the charger plugged in or the battery actively connected to AC
  • Don't include your Apple ID password, banking information or other credentials in the package
Liquid damage: power off, don't charge, let the exterior dry and send a mail-in request right away — we review requests within one business day. Water-damaged devices get a liquid-damage treatment instead of the $55 diagnostic: $100 for phones, $150 for laptops. RevyTech isn't responsible for damage that occurs in transit before the device reaches our bench.
Self-ship option

Ship it yourself

Prefer to ship it yourself? You don't need to send a request first: ship it by Canada Post to our PO box, or by courier to the shop (couriers can't deliver to a PO box).

By Canada Post

RevyTech, PO Box 219, Revelstoke, BC V0E 2S0

By courier

RevyTech, 001-103 2nd St E, Revelstoke, BC V0E 2S0

Return shipping by Canada Post is added to your final invoice. If you'd like a faster return service, ask us and we'll bill it accordingly.

Before you ship

What to send us first

Send these with your mail-in request, or in the note in the box if you ship it without one. The more accurate the intake, the more useful the diagnostic on arrival.

Device model

Make and exact model — for MacBooks, include the year, EMC number or chip generation.

Symptoms

What is the device doing, or not doing? Be specific — "won't charge from any port" is more useful than "won't charge."

Photos, if relevant

Photos of any visible damage, error screens, or the inside of the device if it's been opened before.

Previous repair history

Any previous repair attempts — yours or someone else's — significantly affect the diagnostic.

Data recovery priority

If the goal is mainly to retrieve files, tell us up front so we can shape the work around the data, not just the device.

A note on credentials: never include your Apple ID password, device passcode or banking information in the shipment or in unencrypted email. We'll let you know what's actually required for your job and how to share it securely.

What it costs

Pricing, turnaround and warranty

No fix, no fee

Board-level work is no repair, no fee: if we can't fix it, you pay nothing. On mail-in repairs, shipping costs still apply. A simple repair quote by phone or email costs nothing. You always see the quote before we start any repair work.

Turnaround

Board-level work, water damage and severe damage take 1–4 weeks, depending on severity and parts availability. We will tell you where your repair sits in that range once the board has been diagnosed.

Warranty

90-day warranty on every repair — longer on screens and batteries.

Read the full warranty terms

FAQ

Frequently asked questions

Straight answers to the questions we hear most about this repair.

Do you accept mail-in microsoldering repairs?

Yes. RevyTech accepts mail-in microsoldering and board-level repair from across Canada — logic board repair, NAND and storage upgrades, and board-level data recovery. We recommend starting with a mail-in request, so we can confirm the work is something we can do by mail before you ship anything.

What devices can I mail in?

iPhone, iPad, MacBook (Intel and many Apple Silicon models), and selected other circuit boards we can support. Storage upgrades, logic board repair and data recovery are all common mail-in jobs. Contact RevyTech to confirm support for your specific device before shipping.

Should I contact RevyTech before shipping?

We recommend it, but it's not required. Starting a mail-in request lets us confirm the work is something we can do by mail before you ship anything, and once we approve it, we email you a prepaid Canada Post shipping label along with packaging guidance — you don't need to arrange or pay for shipping to us yourself. Prefer to ship it yourself? You don't need to send a request first: ship it by Canada Post to our PO box, or by courier to the shop (couriers can't deliver to a PO box).

How should I package my device?

Power the device off, remove cases and accessories unless we ask for them, and pack it cushioned in a box — the original retail box plus an outer shipping box works well. Once your request is approved, use the prepaid Canada Post label we email you and drop the package off at Canada Post.

Can I mail in a liquid-damaged device?

Yes, and the sooner the better. Power the device off, don't charge it, let the exterior dry, and send a mail-in request right away — we review requests within one business day. Once approved, we'll email a prepaid label; don't ship a device that's still wet on the outside. Water-damaged devices get a liquid-damage treatment instead of the $55 diagnostic: $100 for phones, $150 for laptops. The treatment adds at least 24 hours to the repair: ultrasonic cleaning, a bath in 99% isopropyl alcohol, then drying overnight.

Do you offer mail-in data recovery?

Yes, across Canada, for dead iPhone, iPad and MacBook devices. We don't promise data recovery success — see our board-level data recovery page for realistic expectations, and tell us your data goals when you submit your request. We keep recovered data for 7 days after the job is finished, then delete it.

How long does mail-in repair take?

Board-level work, water damage and severe damage take 1–4 weeks, depending on severity and parts availability. Shipping time each way is on top of that. Microsoldering jobs start with a diagnostic and proceed only after you approve the quote.

What if you can't fix a device I've mailed in?

Board-level work is no repair, no fee: if we can't fix it, you pay nothing. On mail-in repairs, shipping costs still apply. Return shipping by Canada Post is added to your final invoice. If you'd like a faster return service, ask us and we'll bill it accordingly.

Can I ship the device myself instead of using a prepaid label?

Yes. By Canada Post: RevyTech, PO Box 219, Revelstoke, BC V0E 2S0. By courier: RevyTech, 001-103 2nd St E, Revelstoke, BC V0E 2S0. Ship it right away — you don't need to wait for approval, or even send a request first. Put a note in the box with your name, phone number, email and what's wrong (and your request reference, if you sent one).

Tell us where you're shipping from.

Send us your device model, the symptoms, and what you most need from the repair — a working device, recovered data, or both. We'll confirm whether mail-in microsoldering is the right fit before you pack anything.